Questions about session packs and client links

No. Your client opens the link you send them in any browser on a phone or computer. There is nothing to install, no account, no password and no cookie. They never receive email from the site.

Your name, their current pack as sessions left in large type, a line such as 7 of 10 used, the expiry date, and the dates of the sessions used. They also see any note you chose to share, and their older packs folded below. They see nothing about your other clients.

Yes. After each tap there is an Undo button for 5 seconds. After that, open the client and remove the session from their list. Removing a session never moves any other session to a different pack, and a double tap is only ever counted once.

When no pack has a session left, the server asks before logging it over the most recent pack. Say yes and the pack reads 11 of 10, 1 over, so you both see it. Adding a new pack is usually the better answer, and the question offers it.

A pack can have no expiry, a fixed last day, or a number of days after its start or after the first session. A pack is usable until the end of its last day. If a session comes after that with sessions still left, the server asks before logging it on the expired pack.

Yes, up to 5 open at once, such as a pack that runs out soon and a new one bought early. Each session goes to the pack that expires first, and packs with no expiry go last. Your client sees the pack in use first and the others below.

No. Sessionstub records sessions, not money. There are no prices, amounts or payment details anywhere in a client's record, and a pack label with an amount in it is refused. Take payment however you do today.

A nickname or initials only, such as Sam or Sam J: one or two words of letters, where a second word is a single letter. The label shows on their link and on the printed record, so it never needs a full name, an email address or a phone number.

Yes. Replace the link on the client's page and send them the new one. The old link then says it was replaced and to ask you for the new one. Do this if a link was shared with someone it should not have been. The new link shows your client the date it was made.

Yes. On the client's page, choose the packs and your paper, A4 or US Letter. Each pack prints as a quarter-page card, 4 to a page, with a ticked box and the date for every session used, and you can add a QR code of their link. Blank punch cards are free on the printables page.

It keeps working, read only, so your client can still see their sessions. Archived clients do not count toward your active clients, and you can bring them back at any time. Deleting a client is different: the link stops at once. You can restore them for 7 days, with a new link to send them.

On your account page, Download everything gives one file with your details, clients, packs, sessions and notes, with no link secrets. Delete my account signs you out everywhere and stops every client link at once; sign in within 7 days to cancel, after which everything is deleted for good.

No. You sign in with a passkey, made by your phone or computer with your fingerprint, face or screen lock. You can add up to 10 passkeys, and a recovery code shown once at sign up adds a new passkey if you lose every device. An email address is only needed for the Monday email, and only once you confirm it.

Up to 10 active clients while no paid plan is offered. Archived clients do not count, so archive the clients you no longer see.

The site runs within a daily hosting allowance. When it is reached, a tap waits on your device and is sent again with the same key, so it is never counted twice. The same happens when you are offline. If your browser will not store it, the page says so: keep the page open until you are connected.

The information pages and your dashboard open offline once you have visited. Counts need a connection, because they live on the server. Taps made offline wait on your device and are sent when the connection is back.

Yes. On an iPhone or iPad, open the Share menu in Safari and choose Add to Home Screen. On other browsers use Install in the menu.

Sessionstub is not affiliated with any gym, tutoring agency, booking or payment service. It is a tool you use on your own account.